Q) What are the minimum booking hours for House Movers?
+
A) The minimum booking hours for house movers London is 2 hours. Any additional time will be charged at the standard rate for the service you have chosen.
Q) Are you Moving Office ?
+
A) We are the House Movers & Office Movers. Moving office with our experience removal men, whom handheld many moves in business.
Q) Do you do packing and providing packing materials?
+
A) Yes, we have the movers and packers. we provide packing materials for your move please visit our packing materials.
All sort of needs for packing such as Moving Boxes, Bubble Wrap, Wardrop Boxes, Wrapping Paper etc.
Q) Are my quotes included hidden charges?
+
A) All Quotes are included in full price. Get a quote on the website. The only extra charge may apply when the job takes longer then the booking time. ( If happend to take longer our charges will be per half hour depending on the size of then van and the number of the removal men requested)
Q) How much notice do I have to give for any alterations on my booking?
+
A) You will need to contact us and change all the details 24 hours before your booking time.
Q) Can I call the House Movers team directly to get a quote?
+
A) You are welcome to call the House Movers team directly for any quotations or further inquiries.
Q) Can I be supplied with packing Material from House Movers?
+
A) House Movers provides packing materials for the customer’s along as they request it 5 working days prior to booking time. All packing materials have a separate cost.
Q) How will I receive my Quote/booking confirmation?
+
A) Booking confirmations are sent to the customer via Email and SMS.
Q) What are the privileges of booking the House Movers service online?
+
A) Booking on the House Movers website is very time efficient and with the 5% discount on the total booking, the price will reduce the cost of your move as a whole.
Q) What is the latest time I can cancel my Booking.
+
A) All bookings can be cancelled 24 hours prior to the booked time. However, any bookings cancelled within the 24 hour period will result in a £50 cancellation fee.
Q) Do I have to pay for PCN charges that are issued during the work activity period due to non reserved parking for the driver?
+
A) All customers are responsible for reserving parking for the vans we provide. Any PCN charges that are received due to no parking reserved will be liable by the customer.
Q) Am I liable for paying for Congestion charge if the van has gone through the CC London zone?
+
A) A charge of £11.50 must be paid by the customer to the driver or added to the total amount if the removal van has driven into the CC London zone. See TFL CC London Charges.
Q) Are my items insured during business activity?
+
A) Yes, we have insurance in place for your items, refer to T&C.
Q) How do I process my complaint?
+
A) All complaints must be processed and sent over via email by the customer.
Q) Does my quotation include ferry and toll charges?
+
A) Quotations received online will not include any ferry or toll charges. Ferry and toll charges are only included if you have been told specifically via direct contact. Ferry crossing has slightly different prices based on the busy period. Price from Ferry Saver.
Q) Can I add extra stop if needed during the house move?
+
A) Additional stops can be added at any time subject to the additional cost depending on the location of the new stop.
Q) Can I travel in the Removal Van?
+
A) We cannot always guarantee that you can travel in the van as it only has 2 seats and depending on the option that you choose you may be able to travel with the driver.
Q) What are the opening times for House Movers?
+
A) House Movers is open from 09:00 to 18:00, 7 days a week. In the case for updating see Business Opening Hours.
Q) What is the operating time for House Movers?
+
A) House Movers operate 24 hours a day 7 days a week.
Q) Do you take on last minute bookings?
+
A) We do take on last-minute bookings subject to availability.
Q) Do I have to reserve parking for the removal men?
+
A) Customers are responsible for reserving parking for the removal van. In must cases parking available but is better be on the safe side.
Q) Do I need to pay a deposit for my booking?
+
A) Yes, a deposit of £20 is needed for the booking.